Red Grove Health
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Virtual care as an employee benefit.

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Services/Virtual Direct Primary Care

A better front door to healthcare.

Give every enrolled employee one clinician, unlimited access and nothing to pay at the point of care. Urgent care runs through the same team and the same record, so a late-night question and a chronic condition are handled by people who already know the history.

The problem

A new clinician each visit is not continuity.

Standard telehealth routes each request to whoever is free. That works for a one-off. It works less well for the chronic conditions that drive most of your spend, because no one is holding the thread between visits.

The result is a benefit that absorbs the simple problems and passes the expensive ones back to your plan.

Assigning one clinician per employee, with enough time in the visit, supports the unglamorous work that keeps a condition stable: reviewing labs together, adjusting medication and agreeing on what happens next.

How it runs

From enrollment to an ongoing relationship.

01

Enroll

Activated straight from your eligibility file. No forms, no card lookup.

02

Match

Matched to a clinician licensed in their state, usually within a day.

03

First Visit

A full intake: history, medications and what the employee actually wants addressed.

04

Ongoing

Same clinician, same record, for as long as they are enrolled.

For the employer

What your organization gets.

Four commitments. All four start before you sign anything.

01

Analytics Before Contract

Population health analysis for your census: member-level risk stratification, care gap analysis and a modeled estimate, delivered before you commit rather than after.

02

A Virtual Medical Director

A named physician attached to your account to shape population health strategy, review complex cases, and support stop-loss conversations.

03

A Concierge Care Team per Member

Every enrolled employee is assigned an accountable care team measured on clinical quality and appropriate utilization rather than call volume.

04

Alongside Your Existing Physicians

We work alongside the physicians your employees already have, or independently where there are none, and the same model carries across group coverage and workers' compensation.

What is included

Everything the everyday needs, in one place.

{{ totalCount }} services included in the per-employee rate. Nothing metered, nothing upsold.
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Included — Virtual Urgent Care

Urgent care, from the same team.

Nights, weekends and holidays are when people default to the emergency room. Many of those visits are for something a short consult could have settled, and each one carries both a claim and a missed shift.

Urgent care here is not a separate contract or a separate vendor. Same clinical team, same record, same rate, available in the hours when nothing else is.

No Appointment, Any Hour

Nights, weekends and holidays included, with no appointment needed.

Diagnosis and Prescription

Sent to their usual pharmacy, usually before the call ends.

Honest Escalation

When a visit needs to be seen in person, our clinicians say so and arrange it.

One Shared Record

Every urgent visit lands in the same chart as primary care, so nothing is asked twice.

24/7

open every hour of every day

$0

cost to the employee, per visit

One

shared record across primary and urgent care

One

named clinician per enrolled employee

Same day

appointment availability, year-round

50

states covered under one contract

$0

deductible and copay for the employee

Model facts, not outcome claims. Add verified outcomes when available.

Questions

What buyers ask about this service.

Can employees keep their existing doctor?

Yes. Many members use Red Grove Health for access and keep an in-person physician for procedures. Records are shared on request.

Are dependents covered?

Yes, under the same per-employee rate. Dependents are often where engagement comes from.

What about controlled substances?

Not prescribed virtually — that is federal law, not our policy. Our clinicians coordinate in-person care instead.

Does this count as a medical plan?

No. This is a care delivery program that sits alongside your plan. It is not insurance and does not replace one.

Is urgent care billed separately?

No. Urgent care is part of this service and included in the rate, with unlimited visits.

How do you handle emergencies?

Our clinicians route to emergency services immediately and stay on the line until help is engaged.

Other services

Workers’ Compensation

Faster injury response from the job site, with documentation formatted for your carrier.

Explore the program →

Corporate Weight Loss Program

Clinician-led metabolic care, with medication management where it is indicated.

Explore the program →

See what a connected front door looks like for your workforce.

A short call is enough to map the model to your headcount and the plan you already run.

Get in touch See what it costs