Virtual care as an employee benefit.
Partner with us →Respond faster when injuries happen.
An injured employee reaches a clinician from the job site, not from a waiting room. Earlier triage supports a more appropriate treatment pathway, less time away from the shift, and documentation your carrier and safety team can act on.
The first thirty minutes decide the claim.
When nobody on site knows whether an injury needs a clinic, the default is the emergency room. That single decision can turn a first-aid event into a recordable claim and a lost shift.
Meanwhile the employee waits, often for advice they could have had in minutes.
Putting a clinician on screen within minutes of the incident means the assessment, the care direction and the documentation all start at first contact rather than being reconstructed a week later.
Immediate Injury Triage
A clinician on video within minutes, 24/7, from any phone on site.
Care Direction
In-network referral when in-person care is required, with the clinical rationale attached.
Carrier-Ready Documentation
Notes formatted for your carrier and your OSHA log, filed the same day.
Return-to-Work Planning
Restrictions written in language a supervisor can act on.
Follow-up Visits
Recovery reviewed virtually, so a check-in does not cost another shift.
Safety Reporting
Injury patterns by site and shift, reported quarterly to your EHS team.
One number, from incident to closure.
Report
The employee reports the injury to their supervisor, who points them to Red Grove Health rather than the nearest ER.
Register
They open a profile linked to your account and add a short medical history, including any pre-existing conditions.
Nurse Triage
A nurse experienced in comp cases, working under physician supervision, assesses the injury and sets the care path.
Physician Consult
Anything beyond first aid transfers to a board-certified provider experienced in occupational medicine, who diagnoses and writes the treatment plan.
Redirection
Where in-person care is needed we refer into our preferred provider network — a specialist, PT/OT or ancillary services — and stay on the file until it closes.
What we see most often.
Most of what happens on a job site does not need an emergency room. It needs a clinician, in the next ten minutes.
triage line, every day of the year
from incident report to case closure
carrier and OSHA documentation
states, under state comp law
Model facts, not outcome claims. Add verified outcomes when available.
What risk and HR leaders ask.
Is this billed inside the PEPM rate?
No. Comp is quoted separately and billed through your existing comp arrangement.
Will our carrier accept virtual triage?
Yes. Our documentation is written to carrier format, and we confirm the specifics for yours on the call.
What about states with mandatory in-person rules?
We follow state comp law to the letter. Where an in-person exam is required, we direct and coordinate it rather than substitute for it.
Can supervisors call on the employee’s behalf?
Yes, and most do. The line is staffed for site managers as much as for employees.
See how faster injury response works at your sites.
A short call is enough to map the model to your sites, your carrier and your existing comp arrangement.